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Wednesday, July 10, 2019

You have a server that uses SCSI hard disks, and all of the hard disks show up in the controller BIOS. You are told to install an OS on the server, but it does not recognize the hard drive(s). What is the most likely cause?

You have a server that uses SCSI hard disks, and all of the hard disks show up in the controller BIOS. You are told to install an OS on the server, but it does not recognize the hard drive(s). What is the most likely cause?

  • Hard drives contain bad sectors
  • Hard drives are not connected
  • SCSI controller driver missing from disk
  • OS is wrong for your CPU architecture

You have a server that uses SCSI hard disks, and all of the hard disks show up in the controller BIOS. You are told to install an OS on the server, but it does not recognize the hard drive(s). What is the most likely cause?


EXPLANATION


Install the RAID driver using the F6 installation method

To install the Intel® Rapid Storage Technology (Intel® RST) driver during operating system setup, follow these steps:
  1. Press F6 when prompted by the message: Press F6 if you need to install a third party SCSI or RAID driver.
    The message displays during text-mode phase at the beginning of Windows XP* setup.
     
    Note Nothing happens right after pressing F6. Setup is still loading drivers. Watch for the prompt to load support for mass storage devices.

     
  2. Press S to Specify Additional Device.
  3. Insert the F6 driver disk when prompted by the message: Please insert the disk labeled Manufacturer-supplied hardware support disk into Drive A:
    The disk includes the following files: IAAHCI.INF, IAAHCI.CAT, IASTOR.INF, IASTOR.CAT, IASTOR.SYS, and TXTSETUP.OEM.
     
    Note Use the Updated: name change to Intel® Rapid Storage Technology F6 Driver Disks download to create a disk with the required files.
    If you don't have a floppy drive on your system, use a USB floppy drive or create a slipstream version of the operating system.

     
  4. Press Enter.
  5. Use the up and down arrow keys to select your controller from the list of available controllers.
  6. Press Enter to confirm your controller and continue.
    The drivers are now installed. Leave the disk in the drive as Windows setup copies the files from the disk to the Windows installation folders. When the copy process is complete, remove the disk. Windows setup is ready to reboot.
  7. Create a partition and file system on the RAID volume in the same way you would on any physical disk.
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