In the SIP protocol, what are end users called?

In the SIP protocol, what are end users called?

• User agents
• Proxies
• Pains in the neck
• End points 

EXPLANATION

The network elements that use the Session Initiation Protocol for communication are called SIP user agents. Each user agent (UA) performs the function of a user agent client (UAC) when it is requesting a service function, and that of a user agent server (UAS) when responding to a request. Thus, any two SIP endpoints may in principle operate without any intervening SIP infrastructure. However, for network operational reasons, for provisioning public services to users, and for directory services, SIP defines several specific types of network server elements. Each of these service elements also communicates within the client-server model implemented in user agent clients and servers.

User agent

A user agent is a logical network end-point that sends or receives SIP messages and manages SIP sessions. User agents have client and server components. The user agent client (UAC) sends SIP requests. The user agent server (UAS) receives requests and returns a SIP response. Unlike other network protocols that fix the roles of client and server, e.g., in HTTP, in which a web browser only acts as a client, and never as a server, SIP requires both peers to implement both roles. The roles of UAC and UAS only last for the duration of a SIP transaction.^[5]
A SIP phone is an IP phone that implements client and server functions of a SIP user agent and provides the traditional call functions of a telephone, such as dial, answer, reject, call hold, and call transfer.^[14][15] SIP phones may be implemented as a hardware device or as a softphone. As vendors increasingly implement SIP as a standard telephony platform, the distinction between hardware-based and software-based SIP phones is blurred and SIP elements are implemented in the basic firmware functions of many IP-capable communications devices such as smartphones.
In SIP, as in HTTP, the user agent may identify itself using a message header field (User-Agent), containing a text description of the software, hardware, or the product name. The user agent field is sent in request messages, which means that the receiving SIP server can evaluate this information to perform device-specific configuration or feature activation. Operators of SIP network elements sometimes store this information in customer account portals,^[16] where it can be useful in diagnosing SIP compatibility problems or in the display of service status.