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Friday, August 2, 2019

Your networked printer goes offline after printing a test page. What step will force it back online?

Your networked printer goes offline after printing a test page. What step will force it back online?

  • Make it use a different driver
  • Remove and Reinstall the printer
  • Threaten its family with a magnetic knife of doom
  • Toggle SNMP under Port Configuration 

Your networked printer goes offline after printing a test page. What step will force it back online?

EXPLANATION

Here is a trick. When Windows (Server or Client) shows machine as offline, go the printer's web interface to see it's true status. If there is not an issue with web page (look at status, offline, online, ready, add paper, add toner...etc).
If it shows as ready or online, then it's maybe a SNMP issue. You can go to driver properties and go to ports tab. Click Configure Port button, and uncheck SNMP enabled. Now Windows will always think the printer in online and ready to receive a print.
A good printer should wake up from sleep mode, if Windows sends a print job.
Good Luck.

 

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