You cannot use IE or Chrome to browse both your intranet and the internet. What is most likely wrong?

You cannot use IE or Chrome to browse both your intranet and the internet. What is most likely wrong?

• You have a static IP on your computer or the wrong IP
• IE or Chrome is having a problem
• No default gateway or your gateway is having a problem
• No DNS servers assigned or DNS is having a problem

EXPLANATION

If you can’t connect to certain web sites using your favorite web browser even though you have an Internet connection, there could be several reasons why. Here are a few things you can try to clear up the problem.
Symptom:

• In Google Chrome you may get an “Unable to connect to the Internet” message.
• In Firefox you get “Firefox can’t establish a connection to the server at website“
• In Internet Explorer you get “Page cannot be displayed” error.

This article assumes you have troubleshot the basics such as the URL is typed correctly, cache files have been cleared and you have a working internet connection. 

1. Flush the DNS Cache

In some cases, flushing the DNS cache may help. You can flush the DNS by holding down the Windows key on your keyboard and pressing R to bring up the Run box. Then type ipconfig /flushdns and press Enter.

2. Reset TCP/IP

1. Select “Start“, and type “CMD“
2. Right-click “Command Prompt“, then choose “Run as Administrator“.
3. Select “Yes” on the User Account Control box.
4. From the command prompt, type the following, then press “Enter“:
   • netsh int ip reset

Restart your computer, then try to see if you can access the Internet from a browser now. Hopefully, you can.

2. DNS, IP & Gateway

1. Make Sure Correct Gateway, DNS and IP address configured on the host machine.