When a user computer or device (like a cell phone, tablet, or printer) is having general, odd software problems, what is the most common easy fix?
- Turn it off and on again
- Update the drivers
- Attach a debugger to the port
- Replace the flash memory
EXPLANATION
Computerized devices have become extremely complex in software and hardware interactions.The highly interwoven tangle of software dependencies will frequently cause small memory leaks, resource contentions, and other unexpected results, cascading over time. Just like a deep cleaning in the kitchen is great for a chef to maintain food quality, a reboot is oftentimes the quickest and easiest way to get a misbehaving system to clear its slate and get back into an operating state.
Sadly, since the concept is so simple and seems inane, many users will not do it when instructed. Performing this quick and basic step first thing will often correct the original issue and if it doesn't (and the user complains they did it already), it still provides the benefit of starting troubleshooting with the knowledge that you're starting from a basic system state.
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